Resolving QuickBooks Error Code 1311: Causes, Symptoms, and Solutions

 

Facing QuickBooks error code 1311 and was unable to deal with it? If yes, then this post is just for you, as in today’s post, we are going to discuss the causes, as well as quick fixes to QuickBooks error code 1311. This error code comes up with an error message stating “Error 1311: “Source file not found: D:\ZF561407.CAB”. It is often seen when the user tries to export a report from a financial statement designer to Microsoft office excel. There can be numerous aspects related to QuickBooks error code 1311. Thus, make sure to read this post carefully. Moreover, if you are seeking expert assistance, then you can simply call us at our QuickBooks premier support number i.e. 1-888-351-0999, and our experts and certified QuickBooks professionals will be there to assist you in a single call. 

What leads to QuickBooks error code 1311?

The below discussed factors can trigger such an error in QuickBooks. Let us have a look:

·         Any issue with the CD-ROM drive 

·         CD used for the installation purpose is damaged or not 

·         Or in case one or more Microsoft office installation files got damaged 

·         Another reason for the occurrence of any such error can be if there are any compatibility issues between the versions of office and QuickBooks 

·         Also, if one or more files got damaged during installation 

Steps to fix error 1311

The user can try to copy the files to hard drive and then installing to fix the error. The steps involved in this process are as follows: 

·         At first, the user needs to insert QB CD into CD-ROM and select Quit 

·         Now, move to the start tab and right click the same 

·         The next step is to choose explore from the options 

·         Also, go for the desktop to make a new folder 

·         Now, head to the file menu with the location being highlighted 

·         Click on new and then click on the folder option 

·         The next step is to Name the folder 

·         And move to the QuickBooks CD-ROM in the left pane and right click it 

·         Go for explore 

·         The next step is to look for the folders and look for setup.exe file 

·         Now, click on folders and file and hit ctrl 

·         Also, right click any of the folders 

·         Once done with that click on copy tab and move back to the newly created folder 

·         Paste the folders into the new folder 

·         The user will then have to open the folder and look for setup.exe and click twice 

·         And by the end of the process, check if the error persists

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With this we come to the end of this post. Hopefully, the steps discussed above might help you in fixing the QuickBooks error code 1311. However, if the error persists for some reason, then feel free to call us anytime, as our executives certified QuickBooks professionals are ready round the clock to assist QuickBooks users. All you have to do is to dial our toll-free number i.e. 1-888-351-0999, and we will be happy to help you.